Shipping and Returns
Shipment processing time:
All requests are prepared inside 2-3 business days in major cities across Pakistan. For small town it take 5 – 8 days. Requests are not sent or conveyed on ends of the week or occasions.
On the off chance that we are encountering a high volume of order requests, shipments might be deferred by a couple of days. It would be ideal if you permit extra days on the way for conveyance. On the off chance that there will be a critical postponement in the shipment of your request, we will get in touch with you by means of email or phone.
Shipping rates & delivery estimates:
We have a level delivery rate for each request. You may arrange the same number of items as you may like in one request with a similar level delivery rate.
Transportation charges for your request will be determined and shown at checkout.
Self-Pickup for Non-Service Areas:
RealPansar utilizes third party logistic and they have characterized some non-service regions in which home delivery service isn’t accessible. You will be reached by the delegate of our logistic partners and will choose a middle point for request pickup.
Shipment confirmation & Order tracking:
You will get a Shipment Confirmation email once your request has delivered containing your following number(s). The following number will be dynamic inside 24 hours.
RealPansar takes total responsibility for items harmed or lost during transportation. On the off chance that you got your request harmed if you don’t mind, contact our client care to document a case and you will get a Full Refund or Free Replacement.
Kindly take pictures of harmed products got and share them with our agents.
International Shipping Policy:
We currently do not ship outside Pakistan
At RealPansar, we convey quality items which can upgrade your health and beauty; we generally need you to be happy with your buy. In the event that you are not totally happy with your request, in any way, shape or form, we will offer a full discount.
When your request is conveyed to you, you can restore that thing inside 7 days of delivery. To be qualified for a return, your items should be unused and in the very condition that you got it and should be in the first bundling.
To start a return, it would be ideal if you email us at firstname.lastname@example.org. We require a receipt or your request number of procurement to go with your return.
All returned things should be shipped off us whenever mentioned by our help delegate.
We’ll likewise pay the return transporting costs if the return is a consequence of our mistake (you got an incorrect or faulty thing, and so forth) you should have the first receipt or pressing slip to finish your return.
If there should be an occurrence of a trade, you are liable for paying for all delivery costs for your brought thing back.
Refunds and Exchanges:
All the items you get which has quality issues or bundling or seals were broken are legitimate for a refund or exchange.
The custom and customized cures that are made upon your request won’t be refunded, as they are made only for you.
You ought to hope to get your discount inside three to about a month (business days) when your item is returned (whenever mentioned by our delegate), in any case, we ensure that our clients don’t experience the ill effects of postponed administrations and take a stab at making it at our most punctual.
When our agent affirms your request with the amount over a call or affirmed by the client utilizing self-check verification and that request has been dispatched from our end, it won’t be returned or cancelled. In the event that the client will in general cancel the request, they ought to advise once the affirmation is finished.
How to Return or File a Refund:
If you need to return an item, please contact us with your order number and details about the product you would like to return within 24 hours of delivery.
We will react rapidly with directions for how to return things from your request.
In the event that you don’t conform to any of the above conditions, We maintain all authority to decline the return or exchange, or to force extraordinary or additional conditions.